# Questions **URL:** https://go.helpberkeley.org/c/community/questions/18.md [Latest](https://go.helpberkeley.org/latest.md) · [Categories](https://go.helpberkeley.org/categories.md) --- ## [The food program will open in a public emergency](https://go.helpberkeley.org/t/the-food-program-will-open-in-a-public-emergency/11118)
**Author:** [@system](https://go.helpberkeley.org/u/system)\ **Replies:** 0\ **Last updated:** [May 4, 2026, 7:00am UTC](https://go.helpberkeley.org/t/the-food-program-will-open-in-a-public-emergency/11118 "2026-05-04T07:00:00Z")
HelpBerkeley maintains the ability to start an emergency food delivery program in case of public emergency in Berkely, such as tsunami, earthquake, or wildfire—if its infrastructure is not destroyed in the process. If su… --- ## [Do I qualify?](https://go.helpberkeley.org/t/do-i-qualify/9323)
**Author:** [@Jan\_r](https://go.helpberkeley.org/u/Jan_r)\ **Replies:** 1\ **Last updated:** [October 27, 2022, 5:41am UTC](https://go.helpberkeley.org/t/do-i-qualify/9323 "2022-10-27T05:41:02Z")
I used to use HelpBerkeley but think I no longer qualify. If so I am sad as it was a really good service for which I was willing to pay. --- ## [How quickly after signup?](https://go.helpberkeley.org/t/how-quickly-after-signup/8840)
**Author:** [@Woodsss](https://go.helpberkeley.org/u/Woodsss)\ **Replies:** 1\ **Last updated:** [March 6, 2022, 3:31am UTC](https://go.helpberkeley.org/t/how-quickly-after-signup/8840 "2022-03-06T03:31:31Z")
How long after i sign up will i receive the food box ? Is this only in the US? --- ## [Christmas Meal](https://go.helpberkeley.org/t/christmas-meal/8295)
**Author:** [@chungkim](https://go.helpberkeley.org/u/chungkim)\ **Replies:** 3\ **Last updated:** [December 14, 2021, 7:02am UTC](https://go.helpberkeley.org/t/christmas-meal/8295 "2021-12-14T07:02:38Z")
May I please order a Christmas Meal? thank you Chung and Jung K\[…\] --- ## [Expanding to El Cerrito?](https://go.helpberkeley.org/t/expanding-to-el-cerrito/8157)
**Author:** [@kstarkwe](https://go.helpberkeley.org/u/kstarkwe)\ **Replies:** 2\ **Last updated:** [November 27, 2021, 4:28am UTC](https://go.helpberkeley.org/t/expanding-to-el-cerrito/8157 "2021-11-27T04:28:16Z")
Hi Michael, I would love to get back on the delivery run if you have expanded your service at all into El Cerrito just right close to the Kensington border? Best, Kay --- ## [Need some help- thank you! How to change my address?](https://go.helpberkeley.org/t/need-some-help-thank-you-how-to-change-my-address/7721)
**Author:** [@firec](https://go.helpberkeley.org/u/firec)\ **Replies:** 2\ **Last updated:** [October 29, 2021, 6:12am UTC](https://go.helpberkeley.org/t/need-some-help-thank-you-how-to-change-my-address/7721 "2021-10-29T06:12:56Z")
I appreciate you and what you do so much. Can anyone assist me with changing my address so I can continue to order meals? Thank you for all you do Renee --- ## [How to switch to Bauman college free meals?](https://go.helpberkeley.org/t/how-to-switch-to-bauman-college-free-meals/7743)
**Author:** [@Lupa](https://go.helpberkeley.org/u/Lupa)\ **Replies:** 1\ **Last updated:** [October 22, 2021, 7:21am UTC](https://go.helpberkeley.org/t/how-to-switch-to-bauman-college-free-meals/7743 "2021-10-22T07:21:32Z")
HI HB, I can’t seem to figure out the process for signing up for these lovely Monday Menus foods from Bauman Wellness. I don’t see them listed on the Restaurant List and didn’t find anything about it at the Bauman web… --- ## [Can't get Access to restaurants](https://go.helpberkeley.org/t/cant-get-access-to-restaurants/5240)
**Author:** [@GailKateMeg](https://go.helpberkeley.org/u/GailKateMeg)\ **Replies:** 5\ **Last updated:** [October 21, 2021, 8:39pm UTC](https://go.helpberkeley.org/t/cant-get-access-to-restaurants/5240 "2021-10-21T20:39:06Z")
Type your question here I’m ok’d for take-off but, after 3 times, can’t access restaurant partners, page says “Oops private”. Next failure, I’m out of here… --- ## [Food insecurity](https://go.helpberkeley.org/t/food-insecurity/7569)
**Author:** [@RusselNbr](https://go.helpberkeley.org/u/RusselNbr)\ **Replies:** 6\ **Last updated:** [September 25, 2021, 10:08pm UTC](https://go.helpberkeley.org/t/food-insecurity/7569 "2021-09-25T22:08:17Z")
Hello, I have a question about free meal and grocery delivery when food insecurity is an issue due to advancing age and declining health. The immediate reason for the food insecurity is not being able to shop and prepar… --- ## [Not able to access restaurants list](https://go.helpberkeley.org/t/not-able-to-access-restaurants-list/5305)
**Author:** [@wordfreek](https://go.helpberkeley.org/u/wordfreek)\ **Replies:** 3\ **Last updated:** [September 15, 2021, 6:57am UTC](https://go.helpberkeley.org/t/not-able-to-access-restaurants-list/5305 "2021-09-15T06:57:20Z")
what should I do? --- ## [Insulated bags](https://go.helpberkeley.org/t/insulated-bags/7443)
**Author:** [@Markg](https://go.helpberkeley.org/u/Markg)\ **Replies:** 1\ **Last updated:** [September 4, 2021, 1:44pm UTC](https://go.helpberkeley.org/t/insulated-bags/7443 "2021-09-04T13:44:29Z")
We have a bunch of insulated food bags “whole foods“ delivery type. Can you use these ? --- ## [Neighbor would like free groceries](https://go.helpberkeley.org/t/neighbor-would-like-free-groceries/7223)
**Author:** [@rb64](https://go.helpberkeley.org/u/rb64)\ **Replies:** 1\ **Last updated:** [July 23, 2021, 4:16am UTC](https://go.helpberkeley.org/t/neighbor-would-like-free-groceries/7223 "2021-07-23T04:16:03Z")
I met someone living nearby who would like to get the free groceries on Mondays. (She is in her 70s and on food stamps and has trouble walking so I think she qualifies.) She does not know how to use a computer so I sai… --- ## [Signing up my mother](https://go.helpberkeley.org/t/signing-up-my-mother/1443)
**Author:** [@NancyH](https://go.helpberkeley.org/u/NancyH)\ **Replies:** 1\ **Last updated:** [May 6, 2020, 4:50pm UTC](https://go.helpberkeley.org/t/signing-up-my-mother/1443 "2020-05-06T16:50:53Z")
--- ## [Ok to use service if you're OK financially?](https://go.helpberkeley.org/t/ok-to-use-service-if-youre-ok-financially/5756)
**Author:** [@Taubones](https://go.helpberkeley.org/u/Taubones)\ **Replies:** 2\ **Last updated:** [June 2, 2021, 12:09am UTC](https://go.helpberkeley.org/t/ok-to-use-service-if-youre-ok-financially/5756 "2021-06-02T00:09:56Z")
Is this program OK to use if we are qualified age and pre-existing condition wise but not hurting financially? Can we use this service or would you prefer we order on our own from restaurants of our choice. If there are… --- ## [Holiday meals](https://go.helpberkeley.org/t/holiday-meals/6398)
**Author:** [@Jan\_r](https://go.helpberkeley.org/u/Jan_r)\ **Replies:** 1\ **Last updated:** [March 28, 2021, 5:54pm UTC](https://go.helpberkeley.org/t/holiday-meals/6398 "2021-03-28T17:54:34Z")
Do (or did) you have anything special for Passover? Will you have for Easter? --- ## [Thank you](https://go.helpberkeley.org/t/thank-you/6334)
**Author:** [@Znewman](https://go.helpberkeley.org/u/Znewman)\ **Replies:** 1\ **Last updated:** [March 18, 2021, 4:11am UTC](https://go.helpberkeley.org/t/thank-you/6334 "2021-03-18T04:11:01Z")
Wanted to thank all of you so much for the meals, and your dedication, during this covid time. I’m now fully vaccinated, so no need to step out so you can work with those still needing support. I will miss it! With mu… --- ## [Expanding to Contra Costa or Starting the same Program in Contra Costa County](https://go.helpberkeley.org/t/expanding-to-contra-costa-or-starting-the-same-program-in-contra-costa-county/5696)
**Author:** [@cse](https://go.helpberkeley.org/u/cse)\ **Replies:** 1\ **Last updated:** [February 6, 2021, 8:17pm UTC](https://go.helpberkeley.org/t/expanding-to-contra-costa-or-starting-the-same-program-in-contra-costa-county/5696 "2021-02-06T20:17:14Z")
I think this program is amazing and would love to see if it could either expand to Contra Costa County for our elderly and disabled communities. And if that is not a possibility I would love to get some ideas to help sta… --- ## [Vaccination At GG Fields FRIDAY 2/5/21](https://go.helpberkeley.org/t/vaccination-at-gg-fields-friday-2-5-21/5646)
**Author:** [@Shelby](https://go.helpberkeley.org/u/Shelby)\ **Replies:** 2\ **Last updated:** [February 5, 2021, 5:18am UTC](https://go.helpberkeley.org/t/vaccination-at-gg-fields-friday-2-5-21/5646 "2021-02-05T05:18:31Z")
can your team pivot network to deliver over-75 year-olds to Golden Gate Fields parking lot Covid vaccination Tomorrow thru SUN (Feb 5,6,7)? Not my turn yet, just asking for others who may not even know about this yet! … --- ## [What’s the Delivery window?](https://go.helpberkeley.org/t/what-s-the-delivery-window/5419)
**Author:** [@Pamelajs](https://go.helpberkeley.org/u/Pamelajs)\ **Replies:** 0\ **Last updated:** [January 15, 2021, 1:35am UTC](https://go.helpberkeley.org/t/what-s-the-delivery-window/5419 "2021-01-15T01:35:09Z")
When is delivery! It’s 5:30 and usually it’s delivered by 5. Should I be worried? --- ## [Delivery on New Years Eve/Day?](https://go.helpberkeley.org/t/delivery-on-new-years-eve-day/5232)
**Author:** [@Etphonehome](https://go.helpberkeley.org/u/Etphonehome)\ **Replies:** 3\ **Last updated:** [December 31, 2020, 1:12am UTC](https://go.helpberkeley.org/t/delivery-on-new-years-eve-day/5232 "2020-12-31T01:12:38Z")
Will you be delivering food on Dec 31st and/or January 1? --- ## [Zoom address for today's 4pm orientation meeting for new drivers](https://go.helpberkeley.org/t/zoom-address-for-todays-4pm-orientation-meeting-for-new-drivers/5220)
**Author:** [@naomi2](https://go.helpberkeley.org/u/naomi2)\ **Replies:** 0\ **Last updated:** [December 29, 2020, 7:43pm UTC](https://go.helpberkeley.org/t/zoom-address-for-todays-4pm-orientation-meeting-for-new-drivers/5220 "2020-12-29T19:43:05Z")
I am signed up for a new driver orientation at 4pm but can’t locate the Zoom address for this meeting. Please send it to me asap. Thanks! Naomi Schneider naomi.schneider@ucpress.edu 510-414-2236 --- ## [I have a question time of delivery for holiday](https://go.helpberkeley.org/t/i-have-a-question-time-of-delivery-for-holiday/5079)
**Author:** [@mutzel](https://go.helpberkeley.org/u/mutzel)\ **Replies:** 1\ **Last updated:** [December 21, 2020, 6:59pm UTC](https://go.helpberkeley.org/t/i-have-a-question-time-of-delivery-for-holiday/5079 "2020-12-21T18:59:30Z")
The Xmas Holiday meal. Is the time of delivery different on that day or still evening 5:15 pm on? --- ## [Nervous about missing out](https://go.helpberkeley.org/t/nervous-about-missing-out/4893)
**Author:** [@Taxe1180](https://go.helpberkeley.org/u/Taxe1180)\ **Replies:** 3\ **Last updated:** [December 18, 2020, 6:40am UTC](https://go.helpberkeley.org/t/nervous-about-missing-out/4893 "2020-12-18T06:40:12Z")
I sent in a request for food but it said today was the last day so I was wondering if I got it in on time Thank you so much --- ## [Yeah, so I'm similar. Now what's the answer?](https://go.helpberkeley.org/t/yeah-so-im-similar-now-whats-the-answer/4838)
**Author:** [@Robbie](https://go.helpberkeley.org/u/Robbie)\ **Replies:** 4\ **Last updated:** [December 17, 2020, 3:47pm UTC](https://go.helpberkeley.org/t/yeah-so-im-similar-now-whats-the-answer/4838 "2020-12-17T15:47:40Z")
How do I get past the “oops” page to get access to list of restaurants and actually get to order a meal? I signed up yesterday and can now log in, but can’t get any further. --- ## [Christmas request confirmation](https://go.helpberkeley.org/t/christmas-request-confirmation/4834)
**Author:** [@Shelby](https://go.helpberkeley.org/u/Shelby)\ **Replies:** 1\ **Last updated:** [December 17, 2020, 10:45am UTC](https://go.helpberkeley.org/t/christmas-request-confirmation/4834 "2020-12-17T10:45:38Z")
How to see if my holiday meal request was received & accepted? Thanks! --- ## [Can you deliver to my work in Berkeley?](https://go.helpberkeley.org/t/can-you-deliver-to-my-work-in-berkeley/4569)
**Author:** [@origami](https://go.helpberkeley.org/u/origami)\ **Replies:** 1\ **Last updated:** [December 10, 2020, 9:49pm UTC](https://go.helpberkeley.org/t/can-you-deliver-to-my-work-in-berkeley/4569 "2020-12-10T21:49:43Z")
Can you deliver to my work in Berkeley instead of my home? How do I add my work address? Thanks Jun 510.326.3775 --- ## [Meals and 1st time ordering](https://go.helpberkeley.org/t/meals-and-1st-time-ordering/4548)
**Author:** [@Mikey](https://go.helpberkeley.org/u/Mikey)\ **Replies:** 1\ **Last updated:** [December 9, 2020, 12:04am UTC](https://go.helpberkeley.org/t/meals-and-1st-time-ordering/4548 "2020-12-09T00:04:33Z")
Type your question here I just signed up but am at a loss as to what to do next. If someone can help I’d appreciate it. Michael L \[edited for personal info\] --- ## [Getting access](https://go.helpberkeley.org/t/getting-access/4402)
**Author:** [@liajo](https://go.helpberkeley.org/u/liajo)\ **Replies:** 1\ **Last updated:** [November 29, 2020, 9:47pm UTC](https://go.helpberkeley.org/t/getting-access/4402 "2020-11-29T21:47:33Z")
I went through the process and thought I was ready to order a meal. It was already Friday evening, however, so I waited until today (Saturday). Still haven’t gotten list of restaurants and meals and keep getting “oop… --- ## [I have a question/ remark](https://go.helpberkeley.org/t/i-have-a-question-remark/4435)
**Author:** [@judyn](https://go.helpberkeley.org/u/judyn)\ **Replies:** 0\ **Last updated:** [November 29, 2020, 9:02pm UTC](https://go.helpberkeley.org/t/i-have-a-question-remark/4435 "2020-11-29T21:02:29Z")
If not too late, thanks very much for Thanksgiving Dinner. Real food, delicious, complete. Nice to see how you all did it too. --- ## [Thanks & Giving](https://go.helpberkeley.org/t/thanks-giving/4332)
**Author:** [@Jan\_r](https://go.helpberkeley.org/u/Jan_r)\ **Replies:** 2\ **Last updated:** [November 26, 2020, 10:54pm UTC](https://go.helpberkeley.org/t/thanks-giving/4332 "2020-11-26T22:54:28Z")
Thank you so much for the wonderful Thanksgiving dinner! I want to send in a donation but have lost the email that has your address. Could you send out that notice again or send it to me? Thanks, JR [Next page](https://go.helpberkeley.org/c/community/questions/18.md?page=1)