# Questions

**URL:** https://go.helpberkeley.org/c/community/questions/18.md?page=1

[Latest](https://go.helpberkeley.org/latest.md) · [Categories](https://go.helpberkeley.org/categories.md)

**Page:** 2

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## [Vegetarian meal](https://go.helpberkeley.org/t/vegetarian-meal/4360)

<div class="topic-metadata">

**Author:** [@magic](https://go.helpberkeley.org/u/magic)\
**Replies:** 4\
**Last updated:** [November 26, 2020, 9:04pm UTC](https://go.helpberkeley.org/t/vegetarian-meal/4360 "2020-11-26T21:04:11Z")

</div>

Can someone describe what the Vegetarian meal looks like?

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## [How can I send a donation?](https://go.helpberkeley.org/t/how-can-i-send-a-donation/4350)

<div class="topic-metadata">

**Author:** [@MichelThouati](https://go.helpberkeley.org/u/MichelThouati)\
**Replies:** 0\
**Last updated:** [November 26, 2020, 7:02am UTC](https://go.helpberkeley.org/t/how-can-i-send-a-donation/4350 "2020-11-26T07:02:46Z")

</div>

@ninapearls, you asked where you can send a donation. Thanks so much for thinking of us, this is SO NICE! You can send a check to: HelpBerkeley 1009 Creston Rd, Berkeley, CA 94708 Happy Thanksgiving!

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## [Updating Address](https://go.helpberkeley.org/t/updating-address/4192)

<div class="topic-metadata">

**Author:** [@Kathy](https://go.helpberkeley.org/u/Kathy)\
**Replies:** 1\
**Last updated:** [November 20, 2020, 8:57pm UTC](https://go.helpberkeley.org/t/updating-address/4192 "2020-11-20T20:57:03Z")

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My address was 1740 Rose Street. It is now 2350 Spaulding Avenue. I ordered a meal for tomorrow. Can you update my address by then? Thanks so much for your service! Best, Kathy

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## [Cafe Raj now says we cannot order before 3](https://go.helpberkeley.org/t/cafe-raj-now-says-we-cannot-order-before-3/4131)

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**Author:** [@suzy.bang](https://go.helpberkeley.org/u/suzy.bang)\
**Replies:** 0\
**Last updated:** [November 16, 2020, 7:53pm UTC](https://go.helpberkeley.org/t/cafe-raj-now-says-we-cannot-order-before-3/4131 "2020-11-16T19:53:59Z")

</div>

Please update the restaurant list?

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## [Whom is the service open to?](https://go.helpberkeley.org/t/whom-is-the-service-open-to/4092)

<div class="topic-metadata">

**Author:** [@Stacyke](https://go.helpberkeley.org/u/Stacyke)\
**Replies:** 1\
**Last updated:** [November 10, 2020, 3:51am UTC](https://go.helpberkeley.org/t/whom-is-the-service-open-to/4092 "2020-11-10T03:51:29Z")

</div>

Hi, Can you clarify who the members you would like to serve? Do they family need to be ill, senior, low income? Or is it open to all members any time regardless of covid status? Thank you for your organization, Stacy …

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## [How to Log-Off Website?](https://go.helpberkeley.org/t/how-to-log-off-website/4022)

<div class="topic-metadata">

**Author:** [@Luna](https://go.helpberkeley.org/u/Luna)\
**Replies:** 1\
**Last updated:** [October 30, 2020, 8:21am UTC](https://go.helpberkeley.org/t/how-to-log-off-website/4022 "2020-10-30T08:21:40Z")

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Hello, I don’t see an option to log-off this website once I’m logged-in. Infer there must be a way, advice on how to do is welcome. Thank you :slight\_smile:

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## [Status?](https://go.helpberkeley.org/t/status/3999)

<div class="topic-metadata">

**Author:** [@mm1234](https://go.helpberkeley.org/u/mm1234)\
**Replies:** 1\
**Last updated:** [October 28, 2020, 12:10am UTC](https://go.helpberkeley.org/t/status/3999 "2020-10-28T00:10:58Z")

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Just checking on our status because we’d like to place an order. Thank you so much.

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## [Is there a way to leave specific drop off directions for food delivery?](https://go.helpberkeley.org/t/is-there-a-way-to-leave-specific-drop-off-directions-for-food-delivery/3955)

<div class="topic-metadata">

**Author:** [@AllGoodNamesRGone](https://go.helpberkeley.org/u/AllGoodNamesRGone)\
**Replies:** 1\
**Last updated:** [October 21, 2020, 6:13pm UTC](https://go.helpberkeley.org/t/is-there-a-way-to-leave-specific-drop-off-directions-for-food-delivery/3955 "2020-10-21T18:13:24Z")

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Hello, I’d like to specify where the driver should leave food at drop off, since my house is not the house facing the street. Is there a way to connect a comment to my HelpBerkeley account?

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## [Still can't see list of restaurants?](https://go.helpberkeley.org/t/still-cant-see-list-of-restaurants/3915)

<div class="topic-metadata">

**Author:** [@Baer1117](https://go.helpberkeley.org/u/Baer1117)\
**Replies:** 2\
**Last updated:** [October 16, 2020, 12:31am UTC](https://go.helpberkeley.org/t/still-cant-see-list-of-restaurants/3915 "2020-10-16T00:31:11Z")

</div>

I signed up on September 23, and confirmed my account. I still can’t order?

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## [Food Drop Off](https://go.helpberkeley.org/t/food-drop-off/3872)

<div class="topic-metadata">

**Author:** [@NancyJaneP](https://go.helpberkeley.org/u/NancyJaneP)\
**Replies:** 2\
**Last updated:** [October 8, 2020, 9:17pm UTC](https://go.helpberkeley.org/t/food-drop-off/3872 "2020-10-08T21:17:03Z")

</div>

About an hour ago or so someone dropped off a meal on my porch. I have asked all my neighbors, but they did not order it. Could it have come from you folks, and was delivered to the wrong house? My address is \[Edited…

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## [Still getting Oops Page](https://go.helpberkeley.org/t/still-getting-oops-page/3851)

<div class="topic-metadata">

**Author:** [@Grumento](https://go.helpberkeley.org/u/Grumento)\
**Replies:** 3\
**Last updated:** [October 5, 2020, 10:15pm UTC](https://go.helpberkeley.org/t/still-getting-oops-page/3851 "2020-10-05T22:15:00Z")

</div>

We signed up yesterday and still cannot get participating restaurants. Thanks for your help!

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## [What are the rations made of?](https://go.helpberkeley.org/t/what-are-the-rations-made-of/3793)

<div class="topic-metadata">

**Author:** [@Gil\_Jane](https://go.helpberkeley.org/u/Gil_Jane)\
**Replies:** 2\
**Last updated:** [September 26, 2020, 7:50pm UTC](https://go.helpberkeley.org/t/what-are-the-rations-made-of/3793 "2020-09-26T19:50:46Z")

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Last Q (I think): Are the 2 meals in each ration the same? Or lunch + dinner? Or varied? Or…? Thanks!

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## [Any updates to restaurant list since 3/25?](https://go.helpberkeley.org/t/any-updates-to-restaurant-list-since-3-25/3759)

<div class="topic-metadata">

**Author:** [@Gil\_Jane](https://go.helpberkeley.org/u/Gil_Jane)\
**Replies:** 4\
**Last updated:** [September 26, 2020, 5:56pm UTC](https://go.helpberkeley.org/t/any-updates-to-restaurant-list-since-3-25/3759 "2020-09-26T17:56:37Z")

</div>

Any updates to restaurant list since 3/25? Thanks, Gil

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## [Can't access restaurant partners](https://go.helpberkeley.org/t/cant-access-restaurant-partners/3776)

<div class="topic-metadata">

**Author:** [@suzy.bang](https://go.helpberkeley.org/u/suzy.bang)\
**Replies:** 2\
**Last updated:** [September 25, 2020, 7:12pm UTC](https://go.helpberkeley.org/t/cant-access-restaurant-partners/3776 "2020-09-25T19:12:17Z")

</div>

Hi, this is Sunah. I signed up to receive rations yesterday morning but I still can’t access the list of restaurant partners. \[edited for personal info\]

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## [Tipping restaurants and drivers?](https://go.helpberkeley.org/t/tipping-restaurants-and-drivers/3672)

<div class="topic-metadata">

**Author:** [@Tyoneo](https://go.helpberkeley.org/u/Tyoneo)\
**Replies:** 4\
**Last updated:** [September 21, 2020, 2:11pm UTC](https://go.helpberkeley.org/t/tipping-restaurants-and-drivers/3672 "2020-09-21T14:11:11Z")

</div>

Thank you very much. I don’t see any rules regarding tipping either the restaurant when I order or the delivery person. Advice?

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## [Expressions of Gratitude](https://go.helpberkeley.org/t/expressions-of-gratitude/2803)

<div class="topic-metadata">

**Author:** [@Lola](https://go.helpberkeley.org/u/Lola)\
**Replies:** 1\
**Last updated:** [September 20, 2020, 7:43pm UTC](https://go.helpberkeley.org/t/expressions-of-gratitude/2803 "2020-09-20T19:43:20Z")

</div>

Where do you post expressions of delight and gratitude, such as I experience whenever my Sweet Basil package arrives. It has become a highlight of my week!

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## [Confirmation: you can order as a member](https://go.helpberkeley.org/t/confirmation-you-can-order-as-a-member/3632)

<div class="topic-metadata">

**Author:** [@MichelThouati](https://go.helpberkeley.org/u/MichelThouati)\
**Replies:** 1\
**Last updated:** [August 31, 2020, 4:40am UTC](https://go.helpberkeley.org/t/confirmation-you-can-order-as-a-member/3632 "2020-08-31T04:40:33Z")

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Hi @Romeo73: Peter, this is a reply to your question: quick confirmation that you are a member and that you can order as you need!

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## [Cards](https://go.helpberkeley.org/t/cards/3579)

<div class="topic-metadata">

**Author:** [@hungry1](https://go.helpberkeley.org/u/hungry1)\
**Replies:** 2\
**Last updated:** [August 24, 2020, 2:18am UTC](https://go.helpberkeley.org/t/cards/3579 "2020-08-24T02:18:28Z")

</div>

Hello, Can we purchase with debit cards?

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## [Still gettiing Oops Message](https://go.helpberkeley.org/t/still-gettiing-oops-message/3561)

<div class="topic-metadata">

**Author:** [@SaraA](https://go.helpberkeley.org/u/SaraA)\
**Replies:** 2\
**Last updated:** [August 22, 2020, 3:27am UTC](https://go.helpberkeley.org/t/still-gettiing-oops-message/3561 "2020-08-22T03:27:40Z")

</div>

I see others have had the same problem. I really appreciate all you folks are doing, and would love to participate! Thanks

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## [Delivery confirmation?](https://go.helpberkeley.org/t/delivery-confirmation/2336)

<div class="topic-metadata">

**Author:** [@Gil\_Jane](https://go.helpberkeley.org/u/Gil_Jane)\
**Replies:** 9\
**Last updated:** [August 19, 2020, 12:36am UTC](https://go.helpberkeley.org/t/delivery-confirmation/2336 "2020-08-19T00:36:52Z")

</div>

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## [Dog walker needed](https://go.helpberkeley.org/t/dog-walker-needed/3516)

<div class="topic-metadata">

**Author:** [@jenne](https://go.helpberkeley.org/u/jenne)\
**Replies:** 0\
**Last updated:** [August 18, 2020, 1:26am UTC](https://go.helpberkeley.org/t/dog-walker-needed/3516 "2020-08-18T01:26:09Z")

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Hi Neighbors, My tenant needs a dog walker. Is there a neighbor who can volunteer time to walk her smart, playful, and high energy 5-year-old yellow lab near Stuart and MLK? Thanks, Jenne jenne.king@gmail.com

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## [Can I order from two different restaurants the same day?](https://go.helpberkeley.org/t/can-i-order-from-two-different-restaurants-the-same-day/1468)

<div class="topic-metadata">

**Author:** [@DaleT](https://go.helpberkeley.org/u/DaleT)\
**Replies:** 2\
**Last updated:** [August 18, 2020, 12:26am UTC](https://go.helpberkeley.org/t/can-i-order-from-two-different-restaurants-the-same-day/1468 "2020-08-18T00:26:09Z")

</div>

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## [TV repair?](https://go.helpberkeley.org/t/tv-repair/3495)

<div class="topic-metadata">

**Author:** [@adriannearon](https://go.helpberkeley.org/u/adriannearon)\
**Replies:** 2\
**Last updated:** [August 16, 2020, 4:21am UTC](https://go.helpberkeley.org/t/tv-repair/3495 "2020-08-16T04:21:32Z")

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Hi Olivia, I have a Westinghouse smart TV that will not bring in kqed, which is just about the only channel I watch. Are you tech-savvy to get me this channel (9-1, 9-2, 9-3)? Or do you know someone who might be able to…

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## [Delivery to gated condo](https://go.helpberkeley.org/t/delivery-to-gated-condo/3470)

<div class="topic-metadata">

**Author:** [@Ibhula](https://go.helpberkeley.org/u/Ibhula)\
**Replies:** 4\
**Last updated:** [August 15, 2020, 5:37am UTC](https://go.helpberkeley.org/t/delivery-to-gated-condo/3470 "2020-08-15T05:37:42Z")

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Hi, I live in a large gated condo comples, and it takes me about 5-10 minutes to get from my building down to the street. Would I need to get to the curbside for my food delivery? If so, could I get a warning call so …

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## [Oops message a day after accepted](https://go.helpberkeley.org/t/oops-message-a-day-after-accepted/3380)

<div class="topic-metadata">

**Author:** [@Znewman](https://go.helpberkeley.org/u/Znewman)\
**Replies:** 1\
**Last updated:** [August 9, 2020, 9:24pm UTC](https://go.helpberkeley.org/t/oops-message-a-day-after-accepted/3380 "2020-08-09T21:24:50Z")

</div>

Thanks again so much for this. I’m getting the Oops message that’s others have mentioned. I as accepted yesterday, so thought the few hours would be completed. Maybe it’s because of the weekend? No pressure, just wante…

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## [Order meals. HOW?](https://go.helpberkeley.org/t/order-meals-how/2538)

<div class="topic-metadata">

**Author:** [@flarsen](https://go.helpberkeley.org/u/flarsen)\
**Replies:** 1\
**Last updated:** [June 16, 2020, 10:18pm UTC](https://go.helpberkeley.org/t/order-meals-how/2538 "2020-06-16T22:18:56Z")

</div>

I just registered, but can’t seem to place an order as I don’t see a link to a list of participating restaurants. I also don’t see a ‘help’ or ‘contact’ link anywhere. I joined this group to order meals for delivery, …

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## [Asking clarification](https://go.helpberkeley.org/t/asking-clarification/3361)

<div class="topic-metadata">

**Author:** [@Znewman](https://go.helpberkeley.org/u/Znewman)\
**Replies:** 2\
**Last updated:** [August 8, 2020, 8:38pm UTC](https://go.helpberkeley.org/t/asking-clarification/3361 "2020-08-08T20:38:38Z")

</div>

First, so appreciative to all of you for providing this, but im a little confused. On the website it only says it’s for seniors, etc, but in the Q&A it says it’s only for “for people who are self-isolating, sick or quara…

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## [Delicious meal, thank you!](https://go.helpberkeley.org/t/delicious-meal-thank-you/3330)

<div class="topic-metadata">

**Author:** [@jenny](https://go.helpberkeley.org/u/jenny)\
**Replies:** 1\
**Last updated:** [August 2, 2020, 3:24am UTC](https://go.helpberkeley.org/t/delicious-meal-thank-you/3330 "2020-08-02T03:24:42Z")

</div>

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## [Would you please repost current restaurant list info when you send summary emails](https://go.helpberkeley.org/t/would-you-please-repost-current-restaurant-list-info-when-you-send-summary-emails/3308)

<div class="topic-metadata">

**Author:** [@Rkphd](https://go.helpberkeley.org/u/Rkphd)\
**Replies:** 1\
**Last updated:** [August 4, 2020, 10:55pm UTC](https://go.helpberkeley.org/t/would-you-please-repost-current-restaurant-list-info-when-you-send-summary-emails/3308 "2020-08-04T22:55:17Z")

</div>

Thanks very much!

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## [Getting "oops!" message at retaurant list page](https://go.helpberkeley.org/t/getting-oops-message-at-retaurant-list-page/3300)

<div class="topic-metadata">

**Author:** [@traphael](https://go.helpberkeley.org/u/traphael)\
**Replies:** 1\
**Last updated:** [August 4, 2020, 4:17am UTC](https://go.helpberkeley.org/t/getting-oops-message-at-retaurant-list-page/3300 "2020-08-04T04:17:50Z")

</div>

I think I am a consumer, but get the “oops!” message when I try to link to the restaurant list. Thanks–Ted

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