# Can't access restaurant page

**URL:** <https://go.helpberkeley.org/t/cant-access-restaurant-page/1789>\
**Category:** Questions\
**Created:** [May 14, 2020, 11:27pm UTC](https://go.helpberkeley.org/t/cant-access-restaurant-page/1789 "2020-05-14T23:27:46Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![1968DCRP](https://avatars.discourse-cdn.com/v4/letter/1/96bed5/32.png) [@1968DCRP](https://go.helpberkeley.org/u/1968DCRP)\
**Post date:** [May 14, 2020, 11:27pm UTC](https://go.helpberkeley.org/t/cant-access-restaurant-page/1789/1 "2020-05-14T23:27:46Z")

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Logged in on first page. When I click on restaurants, the pop page states: Oops, you are not logged in, what is the problem?

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**Author:** ![MichelThouati](https://avatars.discourse-cdn.com/v4/letter/m/ba9def/32.png) [@MichelThouati](https://go.helpberkeley.org/u/MichelThouati)\
**Post date:** [May 14, 2020, 11:31pm UTC](https://go.helpberkeley.org/t/cant-access-restaurant-page/1789/2 "2020-05-14T23:31:11Z")

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Welcome!

Here is why: you just registered, and have not yet been approved and promoted to customer. We have to validate your address and contact info. It will happen in the next couple of hours! Then you will receive a welcome email from a dispatcher, with instructions!

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**Author:** ![1968DCRP](https://avatars.discourse-cdn.com/v4/letter/1/96bed5/32.png) [@1968DCRP](https://go.helpberkeley.org/u/1968DCRP)\
**Post date:** [May 14, 2020, 11:40pm UTC](https://go.helpberkeley.org/t/cant-access-restaurant-page/1789/3 "2020-05-14T23:40:10Z")

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Negative. I registered May 2, 2020. Received e-mail advising me of site benefits on May 6, 2020. Further e-mail on May 13th. I have the same continuous problem with site from day one. Please have tech contact.

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**Author:** ![MichelThouati](https://avatars.discourse-cdn.com/v4/letter/m/ba9def/32.png) [@MichelThouati](https://go.helpberkeley.org/u/MichelThouati)\
**Post date:** [May 14, 2020, 11:45pm UTC](https://go.helpberkeley.org/t/cant-access-restaurant-page/1789/4 "2020-05-14T23:45:20Z")

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OK, got it @1968DCRP, sorry for the misunderstanding! Your account is now free to access all the information you need, as it should have been from day one. You were listed with blocked access, I have no idea why. You are now unblocked. Please confirm that all is good!

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**Author:** ![1968DCRP](https://avatars.discourse-cdn.com/v4/letter/1/96bed5/32.png) [@1968DCRP](https://go.helpberkeley.org/u/1968DCRP)\
**Post date:** [May 14, 2020, 11:52pm UTC](https://go.helpberkeley.org/t/cant-access-restaurant-page/1789/5 "2020-05-14T23:52:55Z")

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Negative. I registered May 2, 2020. I have e-may from the site May 6 and May 13th. Unfortunately I am unable to download the page with restaurants. Please have Josie call 510-845-1139. I believe the volunteer have requested that I be contacted.  
Thanks  
UI 1968DCRP

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**Author:** ![MichelThouati](https://avatars.discourse-cdn.com/v4/letter/m/ba9def/32.png) [@MichelThouati](https://go.helpberkeley.org/u/MichelThouati)\
**Post date:** [May 15, 2020, 12:08am UTC](https://go.helpberkeley.org/t/cant-access-restaurant-page/1789/6 "2020-05-15T00:08:11Z")

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Per phone call: glad to hear that it is working now, @1968DCRP, enjoy your meals!