# Cer2188 driver and dispatcher

**URL:** <https://go.helpberkeley.org/t/cer2188-driver-and-dispatcher/1782>\
**Category:** Volunteer!\
**Created:** [May 14, 2020, 9:35pm UTC](https://go.helpberkeley.org/t/cer2188-driver-and-dispatcher/1782 "2020-05-14T21:35:37Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![liannaleung](https://avatars.discourse-cdn.com/v4/letter/l/a88e4f/32.png) [@liannaleung](https://go.helpberkeley.org/u/liannaleung)\
**Post date:** [May 14, 2020, 9:35pm UTC](https://go.helpberkeley.org/t/cer2188-driver-and-dispatcher/1782/1 "2020-05-14T21:35:37Z")

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Hi @cer2188 , welcome and thanks so much for volunteering with [HelpBerkeley.org](http://helpberkeley.org/)! We would love to work with you. Our dispatchers have made you a dispatcher, and you can now access dispatcher areas on the website.

As a dispatcher you can pick one (or more) of these four areas:

- inreach: call our existing members and help them understand how to use our service and our site
- outreach: call and email other organizations to let people know about us who need us
- workflow dispatch: prepare delivery runs for our drivers—a complex and technical task
- customer care: respond to questions from new members on how to register and use the system

What would you like to do? Please let us know by replying to this!

The best way to familiarize yourself with [HelpBerkeley.org](http://helpberkeley.org/) is to read the [New dispatcher welcome](https://go.helpberkeley.org/t/new-dispatcher-welcome-please-read/217)(only accessible by dispatchers). Ask if you have any questions!

Thank you for again for volunteering your time with us, we’re glad to have you on board!

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**Author:** ![liannaleung](https://avatars.discourse-cdn.com/v4/letter/l/a88e4f/32.png) [@liannaleung](https://go.helpberkeley.org/u/liannaleung)\
**Post date:** [May 14, 2020, 9:37pm UTC](https://go.helpberkeley.org/t/cer2188-driver-and-dispatcher/1782/2 "2020-05-14T21:37:02Z")

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Hi @cer2188 , thanks for volunteering!

Our dispatchers have also made you a driver, so now you can access the driver-only subcategories (subcats) on the website.

The next driver training sessions, on Zoom, are listed on this thread: [https://go.helpberkeley.org/t/new-driver-training-this-week/874](https://go.helpberkeley.org/t/new-driver-training-this-week/874). Can you reply to the thread and let us know which session you will attend? The next sessions are Friday at 11:00am, and Saturday at 11:00am and 2:00pm: let me know if you can make them!

Until then, here is a link to the core information required for drivers to ramp up:  
[https://go.helpberkeley.org/t/new-driver-welcome-please-read-this/66](https://go.helpberkeley.org/t/new-driver-welcome-please-read-this/66)  
_(only clickable by drivers)_ . Let us know if you have any questions!

Thank you for again for volunteering your time with us, we’re glad to have you on board!

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**Author:** ![MichelThouati](https://avatars.discourse-cdn.com/v4/letter/m/ba9def/32.png) [@MichelThouati](https://go.helpberkeley.org/u/MichelThouati)\
**Post date:** [May 16, 2020, 7:48am UTC](https://go.helpberkeley.org/t/cer2188-driver-and-dispatcher/1782/3 "2020-05-16T07:48:21Z")

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HI @cer2188, we have driver training tomorrow Saturday at 11:00am and 2:00pm. Can you attend either?