Jaioak can now subscribe to delivery programs

Hi @jaioak, welcome to HelpBerkeley.org!

Our dispatchers just made you a consumer. This means that the system now recognizes you as a consumer, and you can now see consumer-only areas of the website.

Important notes:

  • If you are in a condo or apartment building (essentially a building with an outside doors that is not yours), the driver will call you from her previous delivery, let you know of her arrival, and expect you downstairs: so it is very important that the phone number(s) you list in our database (the one(s) you registered with us) be accurate.
  • Because of dwindling demand, we recently terminated our restaurant program. Our delivery program is now exclusively focused on the free meals and groceries to those who are food insecure during the pandemic, or to NGOs who support them.

Free groceries & meals program
If you are food insecure, please look into our free groceries & meals program! This link provides information, and a link to register (you need to login in order to click on this link):

Questions or feedback
If anything in the process is unclear, and if you need to ask questions or send feedback, please reply to this thread, or create a new topic here: https://go.helpberkeley.org/c/restaurants/inquiries/34. If you are unable to do so, you can always call our helpline at 510-288-3080—it is a little slower to get help though, as we will likely call you back!

We hope you will enjoy your meals. Thanks very much!

@jaioak we are ready to deliver to you this Monday, but you will need to register asap.

Take care,

Kaelan and all your friends at HelpBerkeley.org

I’m confused about where to register for meal delivery

I think I found the form and successfully registered

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@jaioak we got it thank you. You are on for Monday with meals for 4 people, then groceries for 4 people the following week.

Thank you very much!

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I wanted to cancel our grocery request for next Monday. We’re starting to feel better and I prefer that the resources go to a food insecure family.
Thank you!

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@jaioak thanks very much. We will cancel your deliveries.

Take care,

Kaelan and your friends at HelpBerkeley.org