HelpBerkeley: COVID-19

@jwenk Order Request

Hi @jwenk, welcome to !

You registered to order meals from the restaurants in our program: our dispatchers just made you a consumer. This means that the system now recognizes you as a consumer, and you can now see consumer-only areas of the website.

Here is a link for pointers on your first meal order, there are detailed instructions in it as to how to order a meal:

Note: this link is only clickable by registered consumers.

  • If you order meals tomorrow before 5pm, you will receive them the next day in the evening.
  • Please note, that, if you are in a condo or apartment building (essentially a building with an outside doors that is not yours), the driver will call you from her previous delivery, let you know of her arrival, and expect you downstairs: so it is very important that the phone number you list in our database (the one you registered with us) be accurate.
  • important note: we use the phone number you give to the restaurant to find your address in our database, so please give the restaurants the number you gave us when you order (they will ask for name and phone number).

If anything in the process is unclear, and if you need to ask questions, please reply to this thread, or create a new topic in the subcategory /Support/Questions/.

We hope you will enjoy your meals. Thanks very much!

1 Like


Did I get on to the Holiday Meal list? Can’t tell from Michel’s email?
Trying to make sure my husband’s last Christmas is a good one.
And how do I make sure you have my address?
I do have the info on where to send a donation.


Hi @jwenk: you ordered in msg #28:

And @MichelThouati replied in msg #76 that he had your order:

Your address is in the database, from the day you signed up. The last 3 digits of your street address are 316.

So you are all good! It’s good to check if you are not sure though :slight_smile:

Only send it if you can afford it :slight_smile:

1 Like

Thank you!