# Kyladoot Driver and dispatcher

**URL:** <https://go.helpberkeley.org/t/kyladoot-driver-and-dispatcher/1892>\
**Category:** Volunteer!\
**Created:** [May 17, 2020, 10:41pm UTC](https://go.helpberkeley.org/t/kyladoot-driver-and-dispatcher/1892 "2020-05-17T22:41:17Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![kyladoot](https://avatars.discourse-cdn.com/v4/letter/k/9fc348/32.png) [@kyladoot](https://go.helpberkeley.org/u/kyladoot)\
**Post date:** [May 17, 2020, 10:41pm UTC](https://go.helpberkeley.org/t/kyladoot-driver-and-dispatcher/1892/1 "2020-05-17T22:41:17Z")

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I can drive M-F after 5:00 PM.

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**Author:** ![MichelThouati](https://avatars.discourse-cdn.com/v4/letter/m/ba9def/32.png) [@MichelThouati](https://go.helpberkeley.org/u/MichelThouati)\
**Post date:** [May 17, 2020, 11:55pm UTC](https://go.helpberkeley.org/t/kyladoot-driver-and-dispatcher/1892/2 "2020-05-17T23:55:57Z")

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Hi @kyladoot , welcome to [HelpBerkeley.org](http://helpberkeley.org/) and thanks very much for volunteering!

Our dispatchers have made you a driver, so now you can access the driver-only subcategories (subcats) on the website.

The next driver training sessions, on Zoom, are listed on this thread: [https://go.helpberkeley.org/t/new-driver-training-this-week/874](https://go.helpberkeley.org/t/new-driver-training-this-week/874). Per your request, we registered you for the Wed 5/21 session at 6:00pm.

Until then, here is a link to the core information required for drivers to ramp up:  
[https://go.helpberkeley.org/t/new-driver-welcome-please-read-this/66](https://go.helpberkeley.org/t/new-driver-welcome-please-read-this/66)  
_(only clickable by drivers)_ . Let us know if you have any questions!

Thank you for again for volunteering your time with us, we’re glad to have you on board!

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**Author:** ![MichelThouati](https://avatars.discourse-cdn.com/v4/letter/m/ba9def/32.png) [@MichelThouati](https://go.helpberkeley.org/u/MichelThouati)\
**Post date:** [May 17, 2020, 11:57pm UTC](https://go.helpberkeley.org/t/kyladoot-driver-and-dispatcher/1892/3 "2020-05-17T23:57:29Z")

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Hi @kyladoot , welcome and thanks so much for volunteering with [HelpBerkeley.org](http://helpberkeley.org/)! We would love to work with you. Our dispatchers have made you a dispatcher, and you can now access dispatcher areas on the website.

As a dispatcher you can pick one (or more) of these four areas:

- inreach: call our existing members and help them understand how to use our service and our site
- outreach: call and email other organizations to let people know about us who need us
- workflow dispatch: prepare delivery runs for our drivers—a complex and technical task
- customer care: respond to questions from new members on how to register and use the system

Per your discussion with us, we are scheduling workflow dispatching for you as soon as possible. We will be in touch really soon to let you know when!

The best way to familiarize yourself with [HelpBerkeley.org](http://helpberkeley.org/) is to read the [New dispatcher welcome](https://go.helpberkeley.org/t/new-dispatcher-welcome-please-read/217)(only accessible by dispatchers). Ask if you have any questions!

Thank you for again for volunteering your time with us, we’re glad to have you on board!

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**Author:** ![MichelThouati](https://avatars.discourse-cdn.com/v4/letter/m/ba9def/32.png) [@MichelThouati](https://go.helpberkeley.org/u/MichelThouati)\
**Post date:** [May 21, 2020, 2:15am UTC](https://go.helpberkeley.org/t/kyladoot-driver-and-dispatcher/1892/4 "2020-05-21T02:15:29Z")

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Split this topic on May 21, 2020, 2:15am UTC

A post was merged into an existing topic: [Daily dispatcher workflow 7:00pm](https://go.helpberkeley.org/t/daily-dispatcher-workflow-7-00pm/867/70)
