Hi @Rusty welcome to HelpBerkeley.org!
You registered to order meals from the restaurants in our program: our dispatchers just made you a consumer. This means that the system now recognizes you as a consumer, and you can now see consumer-only areas of the website.
Ordering restaurant meals
Here is a link for detailed instructions on your first meal order:
- If you order meals tomorrow before 5pm, you will receive them the next day in the evening.
- Please note, that, if you are in a condo or apartment building (essentially a building with an outside doors that is not yours), the driver will call you from her previous delivery, let you know of her arrival, and expect you downstairs: so it is very important that the phone number you list in our database (the one you registered with us) be accurate.
- important note: we use the phone number you give to the restaurant to find your address in our database, so please give the restaurants the number you gave us when you order (they will ask for name and phone number).
Free groceries & meals program
If you are food insecure, please look into our new free groceries & meals program! This link provides information, and a link to register (you need to login in order to click on this link):
Questions or feedback
If anything in the process is unclear, and if you need to ask questions or send feedback, please reply to this thread, or create a new topic here: https://go.helpberkeley.org/c/restaurants/questions/34. If you are unable to do so, you can always call our helpline at 510-288-3080—it is a little slower to get help though, as we will likely call you back!
We hope you will enjoy your meals. Thanks very much!