HelpBerkeley: COVID-19

Savage order request

Hi @savage welcome to!

You registered to order meals from the restaurants in our program: our dispatchers just made you a consumer. This means that the system now recognizes you as a consumer, and you can now see consumer-only areas of the website.

Here is a link for pointers on your first meal order, there are detailed instructions in it as to how to order a meal:
Note: this link is only clickable by registered consumers.

  • If you order meals tomorrow before 5pm, you will receive them the next day in the evening.
  • Please note, that, if you are in a condo or apartment building (essentially a building with an outside doors that is not yours), the driver will call you from her previous delivery, let you know of her arrival, and expect you downstairs: so it is very important that the phone number you list in our database (the one you registered with us) be accurate.
  • important note: we use the phone number you give to the restaurant to find your address in our database, so please give the restaurants the number you gave us when you order (they will ask for name and phone number).

If anything in the process is unclear, and if you need to ask questions, please reply to this thread, or create a new topic in the subcategory /Support/Questions/.

Our restaurant partners are still learning the system. Please remind them to take your credit card information when you call, if they don’t take it automatically.

Please send us feedback so we can improve what we can. To send feedback, you can reply to this thread, or create a new topic in the subcategory /Support/Feedback/.

We hope you will enjoy your meals. Thanks very much!


Thanks again for getting me set up to order. I read over the info the welcome message points to, and I think I have a general idea of how it works. As you said, it’s too late to place an order for tomorrow at any of the participating restaurants except Ya Lion. I’m disabled and effectively homebound, and my in-home care providers take care of cooking and food prep (in addition to many other key necessities). As much as I value their hard work and support, the food gets a bit, oh, let’s say … dreary at times. So, I’m kind of eager to try something different. If I do order from Da Lion tonight, as I understand it, tomorrow evening I’ll get a dinner ration plus a lunch ration for the following day. I’ll still be able to set something up for the day after that with a different restaurant if I call during regular business hours, correct?

Well, time’s running out, so I’ll just give it a try and see what happens. I guess there’s no need for you to reply. Still, I did want to convey my gratitude.

John Harris

1 Like

I meant Da Lian.

Yes! You can order every day if you want!