# Unable to access restaurant list

**URL:** <https://go.helpberkeley.org/t/unable-to-access-restaurant-list/2690>\
**Category:** Questions\
**Created:** [June 25, 2020, 12:40am UTC](https://go.helpberkeley.org/t/unable-to-access-restaurant-list/2690 "2020-06-25T00:40:36Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Mershe](https://avatars.discourse-cdn.com/v4/letter/m/df705f/32.png) [@Mershe](https://go.helpberkeley.org/u/Mershe)\
**Post date:** [June 25, 2020, 12:40am UTC](https://go.helpberkeley.org/t/unable-to-access-restaurant-list/2690/1 "2020-06-25T00:40:36Z")

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I just activated my account and I’m trying to order my first meal. I am unable to access the restaurant list. When I click on the link it says oops this page is private. I have called and left a message about this. I have now missed the 5 PM deadline and I’m worried I won’t be able to get a meal tomorrow. Can you please help me?

Thanks,  
Mertis

[Edited private information]

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**Author:** ![Josie](https://avatars.discourse-cdn.com/v4/letter/j/f04885/32.png) [@Josie](https://go.helpberkeley.org/u/Josie)\
**Post date:** [June 25, 2020, 5:35pm UTC](https://go.helpberkeley.org/t/unable-to-access-restaurant-list/2690/2 "2020-06-25T17:35:07Z")

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Hi @Mershe,  
I got your call on the helpline but it was too late to call you back. When registering, you did not check the box saying “need meals” so we were unable to promote you to consumer status. I went back and checked then box and promoted you to a consumer. You should be able to see the restaurant lists. Please let me know if you have any questions. Thanks