HelpBerkeley: COVID-19

CharlotteB dispatcher

Hi @CharlotteB , welcome and thanks so much for volunteering with! We would love to work with you. Our dispatchers have made you a dispatcher, and you can now access dispatcher areas on the website.

I know you have already talked with @MichelThouati about outreach. The rest of the message does not apply directly to you but I am including it for background!

As a dispatcher you can pick one (or more) of these four areas:

  • inreach: call our existing members and help them understand how to use our service and our site
  • outreach: call and email other organizations to let people know about us who need us
  • workflow dispatch: prepare delivery runs for our drivers—a complex and technical task
  • customer care: respond to questions from new members on how to register and use the system

What would you like to do? Please let us know by replying to this!

The best way to familiarize yourself with is to read the New dispatcher welcome (only accessible by dispatchers). Ask if you have any questions!

Thank you for again for volunteering your time with us, we’re glad to have you on board!

Thank you for the message!
I’d like to do outreach (I assume this is what Michel had in mind?).
Side note (sorry if you’re the wrong person to ask): I have a friend who would love to help as well with outreach/putting up posters. Could she sign up for that?

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Yes, that would be great! Ask her to sign up as a dispatcher, and tell me what her username is. I will make sure to funnel her to outreach.

Thanks! Her username is PaolaV.

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Got it! I just made her a dispatcher. I will tag her in the same area as you.