HelpBerkeley: COVID-19

Dara driver and dispatcher

Hi guys,

I am available to volunteer as a Driver, from Monday through Friday, 1pm - 6pm.

I am excited to help you with this amazing program.

2 Likes

Hi @Dara , welcome to HelpBerkeley.org and thanks very much for volunteering! We would love to work with you!

Our dispatchers have made you a driver, so now you can access the driver-only subcategories (subcats) on the website. But I have a question for you: will your schedule work with our driver schedule? Our regular daily runs are typically 5:15pm-7:15pm :frowning:

Below is a link to a helpful post for new drivers to ramp up and learn more: please read all of its links carefully! If you have any questions, there are also FAQ’s in the driver subcats, or you can create a new post.
https://go.helpberkeley.org/t/new-driver-welcome-please-read-this/66 (only clickable by drivers)

The next step is to tell us when your schedule fits to drive, and how often you can drive. Can you fill this Google Sheet to indicate your availability: https://go.helpberkeley.org/t/how-you-can-structure-your-volunteer-hours-with-helpberkeley/73 ?

The next driver training sessions, on Zoom, are listed on this thread: https://go.helpberkeley.org/t/new-driver-training-this-week/874. Can you reply to that thread with your preferred session, unless you talk directly to someone about your choice?

Thank you for again for volunteering your time with us, we’re glad to have you on board!

Hi @Dara , thanks for volunteering as a dispatcher as well!.

Our dispatchers have made you a dispatcher, so now you can access dispatcher-only subcategories (subcats) on the website. Below is the standard dispatcher email, but, since you already talked to Michel, you can disregard it. He will introduce you directly with the right people.

Your first task is to familiarize yourself with the site. The best way to do that is to read the New dispatcher welcome (only accessible by dispatchers). Create a new topic in the /Dispatch/Support category (found on the main page of the site) if you have any questions, and I or another staff member will explain anything :slight_smile:

As a dispatchers you can choose to do one (or more) of these four areas:

  • inreach: call our existing members and help them understand how to use our service and our site
  • outreach: call and email other organizations to let people know about us who need us
  • workflow dispatch: turn paper delivery forms from the restaurants into delivery runs for our drivers
  • customer care: respond to questions from new members on how to register and use the system

What would you like to do? Please let us know by replying to this!

Thank you for again for volunteering your time with us, we’re glad to have you on board!