HelpBerkeley: COVID-19

Eric dispatcher

Hi @eric welcome and thanks so much for volunteering with HelpBerkeley.org! We would love to work with you. Our dispatchers have made you a dispatcher, and you can now access dispatcher areas on the website.

As a dispatcher, you always volunteer from home, working remotely! You can pick one (or more) of these two areas:

  • Customer care: respond to questions from new members on how to register and use the system
    Our volunteers may pick shifts of roughly 3 hours, throughout the day and the week
  • Workflow dispatch: prepare delivery runs for our drivers—a somewhat technical and detailed-oriented task that requires good familiarity with spreadsheets
    Workflow dispatching shifts start at 7:00pm. Volunteer may pick days of the week for their shifts.

What would you like to do? Please let us know by replying to this!

The best way to familiarize yourself with HelpBerkeley.org is to read the New dispatcher welcome (only accessible by dispatchers). Ask if you have any questions!

Thank you for again for volunteering your time with us, we’re glad to have you on board!

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Hi @eric, it was a pleasure talking to you today! I am confirming our training session at 5:30pm on Thursday 1/14. I will tag you on the worklfow thread sometime this evening.

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Hi @MichelThouati @Olivia - Thank you for the warm welcome! I’m looking through the included resources now and looking forward to the training on 1/14.

Have a great evening!

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