Hi @Kvu002, welcome and thanks so much for volunteering with HelpBerkeley.org! We would love to work with you. Our dispatchers have made you a dispatcher & a driver, and you can now access dispatcher & driver areas on the website.
As a dispatcher, you always volunteer from home, working remotely! You can pick one (or more) of these two areas:
- Customer care: respond to questions from new members on how to register and use the system
Our volunteers may pick shifts of roughly 3 hours, throughout the day and the week
- Workflow dispatch: prepare delivery runs for our drivers—a somewhat technical and detailed-oriented task that requires good familiarity with spreadsheets
Workflow dispatching shifts start at 7:00pm. Volunteer may pick days of the week for their shifts.
What would you like to do? Please let us know by replying to this!
Our dispatchers have also made you a driver, so now you can access the driver-only subcategories (subcats) on the website.
The next driver training sessions, on Zoom, are listed on this thread: https://go.helpberkeley.org/t/new-driver-training-this-week/874. Can you reply to the thread and let us know which session you will attend?
Until then, here is a link to the core information required for drivers to ramp up:
(only clickable by drivers) . Let us know if you have any questions!
Thank you for again for volunteering your time with us, we’re glad to have you on board!