Hi @Kvu002, welcome and thanks so much for volunteering with HelpBerkeley.org! We would love to work with you. Our dispatchers have made you a dispatcher & a driver, and you can now access dispatcher & driver areas on the website.
As a dispatcher, you always volunteer from home, working remotely! You can pick one (or more) of these two areas:
- Customer care: respond to questions from new members on how to register and use the system
Our volunteers may pick shifts of roughly 3 hours, throughout the day and the week - Workflow dispatch: prepare delivery runs for our drivers—a somewhat technical and detailed-oriented task that requires good familiarity with spreadsheets
Workflow dispatching shifts start at 7:00pm. Volunteer may pick days of the week for their shifts.
What would you like to do? Please let us know by replying to this!
The best way to familiarize yourself with HelpBerkeley.org is to read the New dispatcher welcome (only accessible by dispatchers). Ask if you have any questions!
About driving:
Our dispatchers have also made you a driver, so now you can access the driver-only subcategories (subcats) on the website.
The next driver training sessions, on Zoom, are listed on this thread: https://go.helpberkeley.org/t/new-driver-training-this-week/874. Can you reply to the thread and let us know which session you will attend?
Until then, here is a link to the core information required for drivers to ramp up:
https://go.helpberkeley.org/t/new-driver-welcome-please-read-this/66
(only clickable by drivers) . Let us know if you have any questions!
Thank you for again for volunteering your time with us, we’re glad to have you on board!