Thank you for organizing this! I would love to be a dispatcher. I’m also a BHS student.
Hi @Naomi, welcome and thanks so much for volunteering with HelpBerkeley.org! We would love to work with you. Our dispatchers have made you a dispatcher, and you can now access dispatcher areas on the website.
As a dispatcher you can pick one (or more) of these four areas:
- inreach: call our existing members and help them understand how to use our service and our site
- outreach: call and email other organizations to let people know about us who need us
- workflow dispatch: prepare delivery runs for our drivers—a complex and technical task
- customer care: respond to questions from new members on how to register and use the system
What would you like to do? Please let us know by replying to this!
Thank you for again for volunteering your time with us, we’re glad to have you on board!
I would like to volunteer for customer care. If that does not work out, I would like to volunteer for inreach. I have a couple other commitments already, so I will not be able to do volunteer work before noon on weekdays or on Thursday afternoons. If these times conflict with both customer care and inreach then I would also be happy to work in a different area if it works better with my schedule.
@Naomi, that’s great! I will schedule a training session for you asap. I will tag you on the CustomerCare thread.
Not a problem at all.