What do I tell the restaurant when I order?

[MichelThouati]

Hi @chiqui, welcome to HelpBerkeley!

If you follow the links we sent you in your welcome message, you will find this FAQ that describes exactly how to order a meal and answers all your questions:

How to order a meal

Necessary background information Rations: meals come packaged in rations. A ration is a set of two meals: one dinner plus the following day’s lunch. When to order: you can order rations today before 5:00 pm, for delivery tomorrow between 5:30 and 7:30 PM (our drivers will pick them up btween 5:00 and 5:30 PM tomorrow). Therefore, an order today after 5:00 PM will be delivered the day after tomorrow (we schedule drivers and plan drivers’ routes the night before). Price: a ration costs $1…

@chiqui

do I give my real name or chiqui ?

@KaelanTdT

Give your name and phone number to our restaurant partner.

These are your real name and your primary phone number (or any phone number that you gave us in your registration data)

@chiqui

I want to order food for tomorrow?

You would not say that:

@KaelanTdT

Tell the restaurant partner that you would like to order HelpBerkeley rations (these very specific words are critical to use), and ask for the type of rations (normal or veggie) and the number of rations you need for delivery tomorrow. Remember: you must use the words HelpBerkeley rations .

You must say that you want HelpBerkeley rations (which are, of course, not in their menu) so that you let them know that this is a part of our program.

Let us know if you have any more questions—but first make sure to spend a few minutes to read the links we gave you in your welcome message "-)