HelpBerkeley: COVID-19

Christoverre meal request

Hi @Christoverre , welcome to HelpBerkeley.org!

You registered to order meals from the restaurants in our program: our dispatchers just made you a consumer: . This means that the system now recognizes you as a consumer.

Here is a link for pointers on your first meal order, there are detailed instructions in it as to how to order a meal:

https://go.helpberkeley.org/t/pointers-to-your-first-meal-order-please-read/53
Note: this link is only clickable by registered consumers.

If you order meals tomorrow before 5pm, you will receive them the next day in the evening. Please note, that, if you are in a condo, the driver will call you from her previous delivery, let you know of her arrival, and expect you downstairs: so it is very important that the phone number you list in our database (the one you registered with us) be accurate.

If anything in the process is unclear, and if you need to ask questions, please reply to this thread, or create a new topic in the subcategory /Support/Questions/.

Our restaurant partners are still learning the system. Please remind them to take your credit card information when you call, if they don’t take it automatically.

Please send us feedback so we can improve what we can. To send feedback, you can reply to this thread, or create a new topic in the subcategory /Support/Feedback/. We hope you will enjoy your meals. Thanks very much!

Well, both of the clickable links in your email, for either “first order” and/or “”visit topic”, return a 404 Error - Page Not Found.

Hi @Christoverre , I am resending you yesterday’s email. As you may have read in another email, we changed our website last night late, and the change broke all the old links (we knew it would but that all we could do). Resending this should work for you. You can also come back to the website and log in, and all the links will work. Welcome!

welcome to HelpBerkeley.org!

You registered to order meals from the restaurants in our program: our dispatchers just made you a consumer: . This means that the system now recognizes you as a consumer.

Here is a link for pointers on your first meal order, there are detailed instructions in it as to how to order a meal:

https://go.helpberkeley.org/t/pointers-to-your-first-meal-order-please-read/53
Note: this link is only clickable by registered consumers.

If you order meals tomorrow before 5pm, you will receive them the next day in the evening. Please note, that, if you are in a condo, the driver will call you from her previous delivery, let you know of her arrival, and expect you downstairs: so it is very important that the phone number you list in our database (the one you registered with us) be accurate.

If anything in the process is unclear, and if you need to ask questions, please reply to this thread, or create a new topic in the subcategory /Support/Questions/.

Our restaurant partners are still learning the system. Please remind them to take your credit card information when you call, if they don’t take it automatically.

Please send us feedback so we can improve what we can. To send feedback, you can reply to this thread, or create a new topic in the subcategory /Support/Feedback/. We hope you will enjoy your meals. Thanks very much!

I just created a topic/posting, but did so under the “General” category, rather than the Support/Questions category.

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