HelpBerkeley: COVID-19

JudyM driver & dispatcher

My schedule is fairly flexible so I can drive many days/evenings during the week and also on the weekends. Thank you. (This is a great thing!)

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Hi @judym , thanks for volunteering!

Our dispatchers have also made you a driver, so now you can access the driver-only subcategories (subcats) on the website.

The next driver training sessions, on Zoom, are listed on this thread: https://go.helpberkeley.org/t/new-driver-training-this-week/874. Can you reply to the thread and let us know which session you will attend? The next sessions are Friday at 11:00am, and Saturday at 11:00am and 2:00pm: let me know if you can make them!

Until then, here is a link to the core information required for drivers to ramp up:
https://go.helpberkeley.org/t/new-driver-welcome-please-read-this/66
(only clickable by drivers) . Let us know if you have any questions!

Thank you for again for volunteering your time with us, we’re glad to have you on board!

Thank you so much! And right back at you: your schedule flexibility is wonderful!

We have driver training tomorrow morning (Fri) at 11:00am and Sat at 11:00am and 2:00pm. It would be great if you can attend one of these sessions!

Hi @judym , thanks for volunteering as a dispatcher as well!. Our dispatchers have made you a dispatcher, and you can now access dispatcher areas on the website.

As a dispatcher you can pick one (or more) of these four areas:

  • inreach: call our existing members and help them understand how to use our service and our site
  • outreach: call and email other organizations to let people know about us who need us
  • workflow dispatch: prepare delivery runs for our drivers—a complex and technical task
  • customer care: respond to questions from new members on how to register and use the system

What would you like to do? Please let us know by replying to this!

The best way to familiarize yourself with HelpBerkeley.org is to read the New dispatcher welcome (only accessible by dispatchers). Ask if you have any questions!

Thank you for again for volunteering your time with us, we’re glad to have you on board!

Hi Judy - Thank you for volunteering. I’d love to chat with you further regarding dispatch opportunities. If you have the chance, please give me a call some time today at 510-710-1644 and I can explain the different dispatch areas and duties.

Leila