Hi @Kvu002 – this is Nancy; I just talked with you. I don’t think I sent you this already. I’m not sending driver details since it sounds like that won’t work for you. If you want that info, you can reply to this email and let us know.
I’ve signed you up for Dispatcher training A Sat 20th at noon and B at 2 pm. You’ll get email with details including Zoom link.
Here’s the standard dispatcher message:
welcome and thanks so much for volunteering with HelpBerkeley.org! We would love to work with you. Our dispatchers have made you a dispatcher, and you can now access dispatcher areas on the website.
As a dispatcher, you always volunteer from home, working remotely! You can pick one (or more) of these two areas:
- Customer care: respond to questions from new members on how to register and use the system
Our volunteers may pick shifts of roughly 3 hours, throughout the day and the week
- Workflow dispatch: prepare delivery runs for our drivers—a somewhat technical and detailed-oriented task that requires good familiarity with spreadsheets
Workflow dispatching shifts start at 7:00pm. Volunteer may pick days of the week for their shifts.
What would you like to do? Please let us know by replying to this!
Thank you for again for volunteering your time with us, we’re glad to have you on board!