HelpBerkeley: COVID-19

Lotte dispatcher

Hi @lotte , welcome and thanks so much for volunteering with HelpBerkeley.org! We would love to work with you.

Our dispatchers have made you a dispatcher, so now you can access dispatcher-only subcategories (subcats) on the website.

Your first task is to familiarize yourself with the site. The best way to do that is to read the New dispatcher welcome (only accessible by dispatchers). Create a new topic in the /Dispatch/Support category (found on the main page of the site) if you have any questions, and I or another staff member will explain anything :slight_smile:

As a dispatchers you can choose to do one (or more) of these four areas:

  • inreach: call our existing members and help them understand how to use our service and our site
  • outreach: call and email other organizations to let people know about us who need us
  • workflow dispatch: turn paper delivery forms from the restaurants into delivery runs for our drivers
  • customer care: respond to questions from new members on how to register and use the system

What would you like to do? Please let us know by replying to this!

Thank you for again for volunteering your time with us, we’re glad to have you on board!

Hi @lotte, we would love to talk to you about which dispatching areas you are most interested in: what is most attractive to you? Do you have any special skills we should take advantage of?

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I guess my thought was I could help for one 10-12 time slot in the morning each week. I have writing, math, and teaching skills, but I don’t know that they would be relevant to this volunteer work. I’m over 60, so couldn’t do pick-up and delivery.

Best, Carol (@lotte)

2 Likes

@lotte, that would be perfect! I will introduce you to @Josie for Helpline.