HelpBerkeley: COVID-19

Larissa dispatcher

Hi @larissa, welcome and thanks so much for volunteering with HelpBerkeley.org! We would love to work with you.

Our dispatchers have made you a dispatcher, so now you can access dispatcher-only subcategories (subcats) on the website. Below is the standard dispatcher email, but we love your special skills and we will contact you directly by phone in the next few minutes, so the information below is for reference only! Feel free to navigate through the dispatch area.

Your first task is to familiarize yourself with the site. The best way to do that is to read the New dispatcher welcome (only accessible by dispatchers). Create a new topic in the /Dispatch/Support category (found on the main page of the site) if you have any questions, and I or another staff member will explain anything :slight_smile:

As a dispatchers you can choose to do one (or more) of these four areas:

  • inreach: call our existing members and help them understand how to use our service and our site
  • outreach: call and email other organizations to let people know about us who need us
  • workflow dispatch: turn paper delivery forms from the restaurants into delivery runs for our drivers
  • customer care: respond to questions from new members on how to register and use the system

What would you like to do? Please let us know by replying to this!

Thank you for again for volunteering your time with us, we’re glad to have you on board!

A post was merged into an existing topic: Please volunteer to dispatch by posting here