Hi Kira, thanks so much for volunteering with HelpBerkeley! We’re so happy to have you! It looks like you selected meal packaging and logistics when you signed up - but I see here that you’re more interested in dispatching. Dispatching is our biggest group of volunteers in terms of responsibility and variety of roles, there’s a little something for everyone! Here are the main types of dispatching roles we have, all of which are completely remote:
- Customer care: respond to questions from new members on how to register and use the system
Our volunteers may pick shifts of roughly 3 hours, throughout the day and the week
- Workflow dispatch: prepare delivery runs for our drivers—a somewhat technical and detailed-oriented task that requires good familiarity with spreadsheets
Workflow dispatching shifts start at 7:00pm. Volunteers may pick days of the week for their shifts.
Workflow dispatching is our most intricate and delicate task - it requires a lot of attention, focus and determination, but is equally rewarding! We are always looking for more workflow dispatchers, as it can be a difficult skill to source.
We would love to hear more about how you’re looking to help volunteer, and again thanks so much for generously offering your time with us.