HelpBerkeley: COVID-19

Sp-alto-ht dispatcher

Hi @HayleyT welcome and thanks so much for volunteering with HelpBerkeley.org! We would love to work with you. Our dispatchers have made you a dispatcher, and you can now access dispatcher areas on the website.

Yes, we’ve heard from at least one other person from S&P! Thanks for recruiting people for us!

As a dispatcher, you always volunteer from home, working remotely! You can pick one (or more) of these two areas:

  • Customer care: respond to questions from new members on how to register and use the system
    Our volunteers may pick shifts of roughly 3 hours, throughout the day and the week
  • Workflow dispatch: prepare delivery runs for our drivers—a somewhat technical and detailed-oriented task that requires good familiarity with spreadsheets
    Workflow dispatching shifts start at 7:00pm. Volunteer may pick days of the week for their shifts.

What would you like to do? Please let us know by replying to this!

The best way to familiarize yourself with HelpBerkeley.org is to read the New dispatcher welcome (only accessible by dispatchers). Ask if you have any questions!

Thank you for again for volunteering your time with us, we’re glad to have you on board!

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@HayleyT, we would love to get you into dispatcher training! Would you like one of us to call you to help figure out what to choose?

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Hello! I’m so sorry – these were going to my spam folder. I have fixed that now. I’m happy to help with either customer care or dispatch, wherever there is greatest need.

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